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Digital Resources: Online Tech Support

Here at Crossway we want to hear how you’re using our digital resources. We’ve set up a new way for you to submit feedback on our ESV mobile and web apps using a service called Get Satisfaction. By navigating to our online support community you can participate in ongoing conversations about ESVBible.org and our mobile applications. It’s a convenient way to share ideas, ask questions, report on problems, and let us know how you’re benefiting from these resources. Each new topic creates a message thread, allowing replies and comments from others to further the discussion.

In a short time this has grown into an important support community where your ideas and feedback are helping us improve our products, answer questions, and resolve problems. We’re also enjoying the encouraging and creative ways you’re using ESV Digital apps.

If you have a discussion item, we’d love to hear it. We’re active in the community and read every new topic that gets submitted. Stop by and join in on the conversation.

July 8, 2011 | Posted in: Uncategorized | Author: Andrew Tebbe @ 8:45 am | (4) Comments »

4 Comments »

  1. Thanks for having this available to people. Those who are in need of some tech support will definitely be happy with the ability to have their problems solved online.

    Comment by Michelle Mendoza — July 27, 2011 @ 2:18 pm

  2. Michelle, you’re very welcome! We hope this solves problems quickly and efficiently. Thanks to everyone for their feedback as we work hard to develop this resource.

    Comment by Andrew Tebbe — July 27, 2011 @ 2:48 pm

  3. Hello,

    When greek tools is switched on, the highlighting doesn’t work. When I turn GT off, it works fine. Is this a bug or something I’m doing wrong?

    Thanks, Brian

    Comment by Brian Ralph — October 26, 2013 @ 12:14 pm

  4. Hi Brian,

    I’ve replicated the problem, so it’s not just you. It’s possible it’s a bug, or it could be a technical limitation of GreekTools – not sure what’s up. I’ve asked our developers to look into it.

    Comment by Andrew Tebbe — October 28, 2013 @ 9:48 am

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